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    İngilizce Şikayet Mektubu Örnekleri

    Şikayet Mektubu Örneği 1

    Dear Madam/Sir,
    The reason I am writing this complaint letter is that I think the service at your business is not sufficient enough.
    First of all I saw your restaurant on an web page and came there to see the menu you have written. I saw that it was definitely not like as it was on the web page. When I entered the restaurant I was still shocked. Your staff doesn’t care about your customers. Secondly the menu you have is not like what you have explained and even one of the items is not available and forthermore the hygien standards are hazardous for human health. I wish you return my money back. I hope can show the necessary importance to your restaurant.
    I’am looking forward to hearing from you
    Yours Faithfully

    Şikayet Mektubu Örneği 2


    Dear Sir/Madam,

    My family and I have just returned from your restaurant and I am writing to complain about that place and food we ordered.

    To begin with, the restaurant was not up to standard. Walls were dirty. Floor and lamps were dirty as well. There were big flies, huge cockroaches and a lot of small ants. A table-cloth and cutlery were also filthy. The music was so bad that we could not stand it.

    When we looked at the menu we were not surprised. As we had expected the dishes were not very sophisticated. After half an hour the waitress came. She was extremely rude. In addition to that, she was drunk. We ordered scrambled eggs and four glasses of water. Of course, we had to wait for our meal for another half an hour. Finally, we got it. But our scrambled eggs were cold and the cook put too much salt in it so it did not taste very well. And one more thing. The prices were shockingly high. When we left your so-called “restaurant” we immediately got terrible a stomach-ache.

    As you will realise, we are thoroughly disgusted with the experience your restaurant provided. We expect a substantial refund. I enclose a copy of my bill and would appreciate it if you could give this matter your immediate attention.

    Yours faithfully,

    Meggy McDonald

    Şikayet Mektubu Örneği 3

    Your name:
    Phone number:
    Company official:
    Company name:
    Company address:
    Dear Mr./Ms.:
    I wish to complain about ____ (name of product or service, with details ) that I bought on ____ (when you bought and where you bought). I am complaining because ____ (the reason you are dissatisfied). I would like you to ____ (what you want them to do, your suggestions) to resolve this problem since I don't want to go elsewhere and hope to see that you found a solution. When I faced this problem, I had a phone call with ____ (name of the person, date of the call) at your company, and I was told that they can do nothing about that problem. I believe that this response is unfair because ____ (the reason you feel the company has an obligation to you). I would like a written statement explaining your company's position and what you will do about my complaint.
    I look forward to hearing from you as soon as possible to resolve this problem. I appreciate your help. I may be contacted at the above address and phone number.
    (your signature)
    (also print or type your name)
    CC: (local consumer group) (appropriate government agencies)
    enc. (if enclosing something, such as packaging or attachments)

    Şikayet Mektubu Örneği 4

    (use letterhead)
    name and address (of customer service department)
    Dear Sir/Madam
    Faulty (xyz) product
    I'm sorry but the enclosed (the name of the product) product doesn't work. It is the second one I've had to return this month (see attached correspondence).
    I bought it from (the name of the store) at (where the store is) on (date).
    I carefully followed the instructions for use, honestly.
    I've always found your products really good before I faced that problem.
    I'd be grateful if you could send a replacement and refund my postage (state amount).
    I really appreciate your help.
    Yours faithfully

    Şikayet Mektubu Örneği 5

    (use letterhead) – (şirketin isminin, logosunun ve adresinin kartvizit şeklinde kağıdın sağ ya da üst kısmına basılmış olduğu kağıtlar)
    name and address (for example to a service manager)
    Dear (name)
    Outstanding service problem - contract ref (number)
    I really need your help with this.
    Your service man (name if possible) called for the third time in the past ten days to repair our (machine and its model), and I am still aggrieved.
    He was unable to carry out the repair once more because the spare part (type/description/ref) was again not compatible. (I attach copies of the service visit reports.)
    Your service men have been excellent as always, but without the correct parts they can't do the job accurately. Can I ask that you look into this to ensure that the next service visit, arranged for (date), resolves the matter.
    Please call me to inform me how you'd like to deal with this problem.
    When the matter is resolved I'd be grateful.
    I greatly appreciate your help.
    Yours sincerely

    Şikayet Mektubu Örneği 6

    Dear Sir/Madam,
    After returning from holiday I realized that my suit-case was lost. I’d be glad if you could find my red coloured, silver framed, red handled suit-case on which my name was written. Thank you for your interest in advance.

    Best Regards

    (Adınız Soyadınız)


    sayın yetkili,
    tatil dönüşünde valizimin olmadığının farkına vardım.sizden rica ediyorum.kırmızı renkte,gümüş çerçeveli,kırmızı saplı ve üzreinde adımın yazılı olduğu valizimin bulunmasını rica ederim.ilginize şimdiden teşekkür ederim.


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